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Customer Service Questionnaire

Bander & Scarlatelli is a value-driven law firm dedicated to providing outstanding service.

We wish to provide our clients with the most efficient, responsive, respectful and courteous assistance.

Please take a minute to answer our survey. Thank you in advance for your participation.

Were we helpful in meeting your immigration needs?	Extremely Helpful Helpful Needs Improvement
Which of our case managers provided service to you?
Was your case manager courteous and helpful?	Extremely Courteous OK Needs Improvement
How would you rate the overall service you received?	Outstanding Decent Needs Improvement
How did we match your expectations?	Exceed my expectations Matched my expectations Failed my expectations
Do you have any comments, questions, or suggestions that would help us improve our service?
If you would like a response to your comments from the Office Manager, please provide the following information:	Name: Address: Phone: Email: